Product Return Policies::
Yarn in its original condition, with the label and receipt may be returned for up to 60 days.
Yarn that has been knit or wound into a ball cannot be returned.
All needles, notions, books, craft kits, magazines and sale items are final sale and cannot be returned.
Special orders must be paid in advance and cannot be returned.
Class Policies::
You may register for any class by phone 515.505.3939 or in the shop.
Payment in full is required before class begins.
If you need to cancel your registration, please provide at least 24 hours in advanced notice before the start of class to receive refund.
We do not offer make-ups or credit for missed classes. We will follow the West Des Moines school weather policy and in the event we do we cancel due to bad weather, we will offer a full refund.
Out of respect for your classmates and instructor please plan to arrive on time.
Students will receive a 10% discount on the purchase of any materials required for the class. If you are needing materials before class, please arrive early so we can help you find what you need.
Privacy ::
Your email, home address and phone number are for shop purposes only. We will not share or use them for anything other than notifying you of events and classes. If at anytime you would like to be removed from an email list please let us know.
** We want everyone that comes to our shop to feel welcome and supported. Our goal is to provide a place for the community to gather, enjoy their craft and the company of those sitting across or next to them. Please be respectful of each others differences.
a tangle of yarn 